Shipping and Delivery Policies

Your confirmation order will be processed the next working day after we receive your paid order. Delivery day after payment processing may take up to 3 to 10 working days. 

The estimated delivery days are in working days (Tuesday to Sunday) excluding Public holidays, between 10.00am till 7.00pm.  Item will be delivered to your door-step including installation by our in-house delivery team.  

When estimating delivery duration, it is best to take the item with the longest estimated time. Occasionally, we may ship your items to you separately due to the nature of the products. In these instances, you will NOT be charged any extra delivery fees.

In the rare occurrence of a wrong item being delivered, please contact our customer service team on the spot and we will send a replacement.

Shipping Charges

Shipping charges are calculated based on product price and the geographical region of the delivery address. The details for the shipping charges can be viewed at the table below.  Any applicable shipping charges for your order will be shown once your state is entered during the checkout process.

MERDEKA 2023 SPECIAL : FREE SHIPPING until 17th September 2023 with any purchase within Peninsular Malaysia.

Shipping charges are not applicable to non-lift accessible floors.   Do note that there will be an extra charges for lifting goods by stairs.  For residence with lift, kindly check on your residence or loading lift size before delivery to avoid bulky or bigger size items unable to fit your lift.

Above shipping charges are only applicable for West Malaysia. Kindly contact us for East Malaysia and overseas shipment. 

Delivery Arrangement

Our delivery department will contact you 1-2 days in advance with the confirm date and time of the delivery. Please ensure that there is someone to receive the delivery on the pre-agreed date and time and register with the residence management (if needed).

Item will be delivered into your home and placed on the area of your choice. We will also assemble the item (if applicable), and remove all packaging materials from your premise.

Disposal Service

We offer disposal services, do let us know in advance with a remark at the checkout page. Disposal fee is applicable (RM50 and above), based on the size and quantities of the furniture that you wish to dispose.

Ming Qu Antique House website is owned by :

Ming Qu Antique House Sdn Bhd. 

200301010614 ( 613034-U )